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Books, toys, gifts, stationery and arts & crafts at discount prices Over one million of our products sold every week to consumers looking for a bargain.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery.
Their mission is to offer customers a unique and enjoyable shopping experience, built on their core principles of value, variety and quality.
The Works sell high-quality, great value products in four specialist categories, primarily through their network of approximately 530 stores in the UK & Ireland. Their stores can be found on high-streets, in retail parks, shopping centres and as concessions in various locations.
One of the first of its kind in the value retail sector is their “Together” loyalty scheme, which further enhances their offering, underpins their multi-channel proposition and is a strong differentiator for their brand within the value sector.
As well as great value and quality, they offer a wide variety of products. Only a small proportion of their product lines are permanent, with the majority changing on a regular basis to match consumer tastes and trends. The experience of discovery is fundamental to their proposition and is one of the key ways they are differentiated from their competitors. Their buying team have become experts in spotting retail trends and crazes such as fidget spinners and adult colouring, enabling them to always remain relevant to their customers.
They also produce their own branded lines, through their in-house design and creative teams. This enables them to offer alternatives to full-price high-street products at premium quality and competitive pricing. They offer both entry level own-branded products as well as those suited to seasoned enthusiasts.
Their commitment to excellence, extends to all parts of their business, whether in the service they provide, the talent they nurture and the causes they support. They are proud to have a highly engaged workforce of over 3,600 employees who are passionate about the customers they serve.
